My wife recently discovered that she was a victim of Vertrue’s scams. Over several years they were deducting between $18- $35 each month, amounts and names changing on credit card statements, one such was MVQ Shopessentials. After reaching their call center in Neb. they agreed to refund a minute fraction of the total amount stollen of $1360.
I continued to pursuit and seeing that I was getting nowhere with Vertrue Inc. and realizing they were under law suit by AG’s of numerous states, BBB rating of “F” and virtually an $800 million company of sewer rats, I decided to give up! NO not really. I then approached Barclays Bank (issuer of the credit card) and after many letters and phone calls and emails, they reimbursed us half the stollen amount. But I was not going to be happy with just half that was stollen.
So more calls to Barclay’s Security Dept., letters to their CEO, agreement to meat with NBC News regarding the situation, Barclays then refunded the full $1360 that Vertrue stole from my wife.
I am absolutely amazed that this company (with several subsidiaries, apparently just as fraudulent) with all its lawsuits and bankrupts, it is still able to steal from unsuspecting consumers. Wow what a country. If you can steal enough to hire enough lawyers, you can go on for years and years. Company started in the 80′s by Gary A. Johnson founder and CEO. Harvard MBA. Evidently he skipped the classes on business ethics.